Privacy Policy

Effective Date: July 8, 2026

Welcome to Andaaz Living.

At Andaaz Living, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Shipping Address

  • Billing Address (if applicable)

Order Information

  • Products Purchased

  • Order History

  • Payment Method (Cash on Delivery)

  • Delivery Details

Device Information

When you browse our website, we may automatically collect certain technical information, including:

  • IP Address

  • Browser Type

  • Device Type

  • Operating System

  • Time Zone

  • Pages Visited

  • Referring Website

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember customer preferences

  • Enhance shopping experience

  • Analyze website traffic

  • Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

2. How We Use Your Information

We use your information to:

  • Process and confirm orders

  • Deliver products

  • Provide customer support

  • Respond to inquiries

  • Send order confirmations

  • Provide shipping updates

  • Prevent fraudulent activity

  • Improve our products and services

  • Analyze website performance

  • Enhance user experience

If you choose to subscribe, we may also send promotional emails regarding new products, special offers, and updates. You may unsubscribe at any time.

3. Cash on Delivery (COD)

Andaaz Living currently accepts Cash on Delivery (COD) as the primary payment method.

We do not collect or store credit card or debit card information through our website.

4. Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share necessary information only with trusted service providers, including:

  • Courier partners

  • Delivery companies

  • Website hosting providers

  • Analytics providers

  • Marketing platforms

These providers receive only the information required to perform their services.

5. Marketing & Analytics

To improve our website and customer experience, we may use services such as:

  • Google Analytics

  • Meta Pixel

  • Marketing and advertising tools

These tools help us understand website performance and improve advertising effectiveness.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Although we strive to protect your information, no online transmission or storage method can be guaranteed to be completely secure.

7. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your information

  • Request deletion of your personal data (subject to legal obligations)

To make a request, please contact us using the details provided below.

8. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

9. Children's Privacy

Our website is intended for general audiences.

We do not knowingly collect personal information from children without appropriate consent. If you believe a child has submitted personal information, please contact us so we can remove it where appropriate.

10. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Andaaz Living

Email: hamidpriv22@gmail.com

Business Location: Karachi, Pakistan

Support Hours: 24 Hours

We are committed to protecting your privacy and providing a safe, secure, and trustworthy shopping experience.