Shipping Policy

Effective Date: July 8, 2026

Thank you for choosing Andaaz Living.

We are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy to understand how we process and deliver your orders.

1. Shipping Coverage

At this time, Andaaz Living delivers only within Pakistan.

We currently do not offer international shipping.

2. Order Processing

  • Orders are processed within 1 business day after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been processed, it will be prepared for dispatch.

3. Delivery Time

Estimated delivery time is:

Pakistan: 2–3 Business Days

Please note that delivery times are estimates and may vary due to:

  • Public holidays

  • Weather conditions

  • Courier delays

  • Remote delivery locations

  • Unexpected operational circumstances

While we strive to deliver on time, Andaaz Living cannot guarantee delivery dates in situations beyond our control.

4. Shipping Charges

We are pleased to offer:

FREE Shipping on All Orders Across Pakistan

No additional delivery charges will be applied during checkout unless otherwise stated on a product page or promotional campaign.

5. Cash on Delivery (COD)

We currently accept Cash on Delivery (COD) as our payment method.

Customers are requested to:

  • Ensure someone is available to receive the parcel.

  • Keep the exact or sufficient payment ready at the time of delivery.

  • Verify the order details before accepting the package.

6. Shipping Partners

To provide reliable delivery services, we work with trusted courier companies across Pakistan.

Courier partners may include, but are not limited to:

  • Leopard Courier

  • TCS

  • M&P Courier

  • Call Courier

  • Trax Courier

  • Other authorized logistics partners

The courier used for your shipment may vary depending on your delivery location and operational requirements.

7. Order Tracking

Once your order has been dispatched, you may receive shipping updates or tracking information where available.

Please note that tracking availability depends on the courier service handling your shipment.

8. Delivery Delays

Although most orders arrive within the estimated delivery period, delays may occur due to circumstances beyond our control, including:

  • National holidays

  • Severe weather

  • Courier operational issues

  • High seasonal order volumes

  • Political or regional disruptions

We appreciate your patience and understanding in such situations.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address, phone number, or recipient information is provided, delivery may be delayed or unsuccessful.

Andaaz Living is not responsible for delays resulting from inaccurate customer-provided information.

If you notice an error after placing your order, please contact us immediately before the order is dispatched.

10. Failed Delivery Attempts

If delivery cannot be completed because:

  • The customer is unavailable,

  • The contact number is unreachable,

  • The delivery address is incorrect,

  • The order is refused without a valid reason,

the courier may return the package to us.

Repeated failed or refused COD orders may result in restrictions on future Cash on Delivery purchases.

11. Damaged Packages During Delivery

If your parcel appears damaged upon delivery, we recommend:

  • Inspecting the package before accepting it.

  • Taking clear photographs of any visible damage.

  • Contacting our customer support as soon as possible.

We will investigate the issue and provide an appropriate resolution in accordance with our Refund & Return Policy.

12. Force Majeure

Andaaz Living shall not be held responsible for delays or failure to deliver caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Government restrictions

  • Strikes

  • Transportation disruptions

  • Pandemics

  • Other unforeseen events

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Andaaz Living

Email: hamidpriv22@gmail.com

Business Location: Karachi, Pakistan

Support Hours: 24 Hours

We appreciate your trust in Andaaz Living and strive to ensure every order reaches you safely and on time.